Introduction
Duxata (“we”, “us”, “our”) is committed to protecting the privacy of our users (“you”, “your”, “yours”) and the information you share with us. This privacy policy explains how we collect, use, and disclose your personal information in connection with our services. By using our services, you acknowledge that you have read and understood this privacy policy and agree to our collection, use, and disclosure of your personal information as described below.
Collection of Personal Information
We may collect the following types of personal information from you:
Contact Information: such as your name, email address, phone number, and mailing address.
Billing Information: such as your credit card number, billing address, and other payment details.
Client Information: such as your clients’ names, email addresses, phone numbers, and fitness goals.
Usage Information: such as your IP address, browser type, device type, operating system, and pages visited on our website.
Communications: such as the content of your emails and other communications with us.
We may collect personal information from you in several ways, including:
When you sign up for our services.
When you provide information through our website, email, or phone.
When you make a payment for our services.
Use of Personal Information
We may use your personal information for the following purposes:
To provide our services to you and your clients.
To communicate with you about our services, updates, and promotions.
To process payments for our services.
To improve our services and customize your user experience.
To protect our services and prevent fraud.
To comply with legal obligations.
We may also use your personal information in aggregated or de-identified form for research and analytics purposes.
Disclosure of Personal Information
We may disclose your personal information to the following parties:
Service Providers: such as hosting providers, payment processors, and customer support providers, who help us provide our services.
Business Partners: such as fitness equipment manufacturers or other companies with whom we have a strategic relationship.
Legal and Regulatory Authorities: such as law enforcement or government agencies, to comply with legal obligations or in response to legal requests.
Successors: in the event of a merger, acquisition, or sale of our business, we may transfer your personal information to the successor entity.
We will not sell or rent your personal information to third parties for their marketing purposes.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or use. We use industry-standard encryption and authentication technologies to protect your data during transmission and storage. However, no data transmission over the Internet or storage system can be guaranteed to be 100% secure. Therefore, we cannot guarantee the security of your personal information.
Data Retention
We will retain your personal information for as long as necessary to provide our services to you and to comply with legal obligations. After that, we will securely destroy or de-identify your personal information.
Your Rights
You have the right to access, correct, or delete your personal information that we hold, subject to legal restrictions. You may also object to or restrict our processing of your personal information or request that we transfer your personal information to another party. To exercise these rights, please contact us at the email address provided below.
Changes to this Privacy Policy
We reserve the right to modify this privacy policy at any time. If we make material changes to this privacy policy, we will notify you by email or by posting a notice on our website prior to the effective date of the changes.
Contact Us
If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at mobius@duxata.com. We will respond to your request as soon as possible.
Consent
By using our services, you consent to the collection, use, and disclosure of your personal information as described in this privacy policy. If you do not agree to this privacy policy, please do not use our services.
Conclusion
We take your privacy seriously and are committed to protecting your personal information. If you have any questions or concerns about this privacy policy or our privacy practices, please do not hesitate to contact us.